Your Android device has battery optimization technology that limits or stops apps (like Myndstream) from working in order to lengthen battery life. When battery optimization is turned on, Myndstream may not capture your trips accurately. To avoid such issues, we highly recommend you turn off your device's battery optimizer.
Scroll through this article to find the instructions pertaining to your specific device version.
Android 14 battery optimization settings
Samsung
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Check that 'Remove permissions if app is unused' is disabled. If enabled, tap the toggle to disable it.
Tap Battery, followed by Unrestricted.
Open your device’s settings screen. Tap the Battery and device care
Tap Battery, and then tap Background usage limits
Toggle off Put unused apps to sleep
Locate Never sleeping apps and click the + button and add Myndstream to the list
Google Pixel
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery.
Select Unrestricted.
Return to the battery page
Tap App Battery Usage.
Select Unrestricted.
OnePlus
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery Usage.
Make sure the following three items are switched to ON.
Allow foreground activity
Allow background activity
Allow auto-launch
Restart your phone to set your changes.
Android 13 battery optimization settings
Samsung
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Check that 'Remove permissions if app is unused' is disabled. If enabled, tap the toggle to disable it.
Tap Battery, followed by Unrestricted.
Return to your device’s main settings screen. Tap Battery and device care.
Select 'Auto-optimization'. Make sure ‘Restart when needed’ is disabled.
Tap Battery, followed by Background usage limits.
Check that 'Put unused apps to sleep' is disabled. If enabled, tap the toggle to disable it.
Once again, reopen your phone settings and tap Battery and device care.
Tap Battery. Then More battery Settings. Ensure that ‘Adaptive battery’ is set to off.
Open your device’s settings screen. Tap the Battery and device care
Tap Battery, and then tap Background usage limits
Toggle off Put unused apps to sleep
Locate Never sleeping apps and click the + button and add Myndstream to the list
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap App Battery Usage.
Select Unrestricted.
Android 12 battery optimization settings
Samsung
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Check that 'Remove permissions if app is unused' is disabled. If enabled, tap the toggle to disable it.
Reopen your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery, followed by Unrestricted.
Reopen your device’s settings screen. Tap Battery and device care.
Tap Battery, followed by Background usage limits.
Check that 'Put unused apps to sleep' is disabled. If enabled, tap the toggle to disable it.
Locate Never sleeping apps and click the + button and add Myndstream to the list
Once again, reopen your phone settings and tap Battery and device care.
Tap the three-dot menu icon at the top right corner of the screen. Then, tap Automation.
Check that 'Auto-optimize daily' and 'Adaptive power saving' are disabled. If enabled, tap the toggles to disable them.
LG V60 ThinQ 5G
Swipe down from the Notification bar. Select the Settings icon.
Scroll until you see the Battery button, then tap it.
From there, tap Battery Saver.
Tap the Off button. If selected, it should turn turquoise.
Google Pixel
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery.
Select Unrestricted.
OnePlus
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery Usage.
Make sure the following three items are switched to ON.
Allow foreground activity
Allow background activity
Allow auto-launch
Restart your phone to set your changes.
Oppo
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery.
Select Unrestricted.
Nokia
Step one: Battery usage
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery.
Tap Unrestricted.
Step two: Battery-saver settings
Open your device’s settings screen and tap Battery.
Make sure that 'Battery Saver' and 'Super Battery Saver”' are both toggled OFF.
Android 11 battery optimization settings
Samsung
Step one: Battery usage
Open your device’s settings screen. Tap the Apps button, followed by Myndstream.
Tap Battery, followed by Optimize Battery Usage.
From the drop-down filter, expand the list to “All apps.”
Make sure that the Myndstream app is switched to OFF.
Step two: Auto-optimize daily
Open your device’s settings screen. Tap Battery and device care.
Tap the three-dot menu icon at the corner of the screen. In the menu, tap Automation.
Check that “Auto-optimize daily” is disabled. If enabled, tap the toggle to disable it.
Google Pixel
Step one: Battery optimization settings
Open your device’s settings screen. From there, tap Battery. Tap the three-dot menu icon at the corner of the screen.
From the menu, tap Battery Optimization, followed by Myndstream.
Make sure Myndstream is set to “Not optimized.”
Reopen your settings screen. Tap Apps & notifications.
Tap Advanced, followed by Special app access.
Tap Battery optimization. Make sure Myndstream is on the “Not optimized” list.
Step two: Adaptive battery settings
Open your settings screen and tap Battery.
Tap Adaptive battery. From there, disable it.
Step three: Restricted app settings
Open your settings screen and tap Battery.
Tap the three-dot menu icon. From the menu, tap Battery Usage.
Under “Battery usage since full charge,” you’ll notice a list of apps. Tap More (...) to view all apps used since your device's last full charge.
Select Show full device usage.
Tap the Myndstream app to view or change its battery usage.
If “Background restriction” is ON, disable it.
OnePlus
Step one: Battery optimization settings
Open your device’s settings screen. Tap Battery, followed by Battery Optimization.
From the drop-down filter, expand the list to “All apps.”
From the list, locate and tap Myndstream.
Select “Don’t Optimize.”
Step two: Apps & notification settings
Open your device’s settings screen. Tap Apps & notifications.
Tap Special app access. From there, select Myndstream.
Turn Battery optimization OFF.
Step three: Sleep settings
Open your device’s settings screen.
Search for ‘Battery,’ and tap it. Then tap Battery optimization.
Tap the three-dot menu icon.
Tap Advanced Optimization.
Make sure the following are disabled:
Deep optimization (or Adaptive battery)
Sleep standby optimization
Oppo
Step one: Power saving mode
Open your device’s settings screen. Tap Battery.
Ensure that “Power saving mode” and “Super power saving mode” are disabled.
Step two: Battery settings
Open your device’s settings screen. Tap Battery, followed by More battery settings.
Tap Optimize battery usage. From there, locate and tap Myndstream.
Select "Don’t optimize."
Step three: Auto launch setting
Open your device’s settings screen. From there, tap App Management.
Tap Auto-launch apps. From there, find and tap Myndstream.
Enable “allow auto-launch in the background.”
Android 10 battery optimization settings
Samsung
Step one: Sleeping & never sleeping apps
Open your device’s settings screen. Tap Device care, followed by Battery.
Tap Battery usage. A list of apps will appear. Find and tap Myndstream.
Make sure “Put app to sleep” is disabled.
Step two: Optimize battery usage setting
Open your settings screen. Tap Apps, then tap Myndstream.
Tap Optimize battery usage.
From the drop-down filter at the top of the screen, tap All apps.
Make sure that the Myndstream app is switched to OFF.
Google Pixel
Open your device’s settings screen. Tap Apps & Notifications.
Select the Advanced section.
Open the Special app access screen.
Tap Battery optimization.
From the drop-down filter at the top of the screen, tap All apps.
Find and tap Myndstream.
From the menu, tap Don’t optimize. Then, tap Done.
Huawei
Step one: Battery optimization settings
Open your settings screen.
In the search bar, search “Battery optimization.” Tap it when it appears in the search results list.
From the drop-down filter, tap All apps.
Locate and tap Myndstream.
Make sure that ‘Don’t Allow’ is selected.
Step two: Battery saving mode settings
Open your device’s settings screen. Tap Battery.
Make sure the following three toggles are set to OFF:
Performance mode
Power saving mode
Ultra power saving mode
Step three: Automatic app launch settings
Open your device’s settings screen. Tap Battery.
Tap App start (Or App launch) and select Myndstream.
Remove Myndstream from Manage Automatically.
Tap Manage Automatically and check that the following 3 items are turned ON:-
Auto launch
Secondary launch
Run in background
Nokia
Open your device’s settings screen. Tap the App & notifications button, followed by Myndstream.
Tap Battery, followed by Battery optimization.
From the drop-down filter, tap All apps.
Locate and select Myndstream.
From the menu, tap Don’t Optimize.
Tap Done.
LG V60 ThinQ 5G
Swipe down from the Notification bar. Select the Settings icon.
Scroll until you see the Battery button, then tap it.
From there, tap Battery Saver.
Tap the Off button. If selected, it should turn turquoise.
Find your android phone's current operating version
General Steps (For Most Android Phones)
Open Settings: Tap the "Settings" icon on your phone.
Scroll Down: Look for an option like "About phone," "System," or "About device."
Find "Software Information": Tap "Software information" or a similar option.
Check Android Version: Look for the "Android version" entry, which will show you the current version of Android on your phone.
By Manufacturer:
1. Samsung
Settings → About phone → Software information → Look for the "Android version" field.
2. Google Pixel
Settings → About phone → Android version → The version will be displayed here.
3. OnePlus
Settings → About phone → Android version → The Android version will be listed under "Android version."
7. Motorola
Settings → About phone → Android version → The version of Android will be listed here.
8. LG
Settings → General → About phone → Software info → Look for "Android version."
9. Sony Xperia
Settings → About phone → Software information → "Android version" will be listed.