Myndstream integrates our music streaming service for businesses seamlessly with your existing speaker system whether you are using a networked audio system like Dante or a standard amplifier system.
If your system supports Dante then please follow our Dante-specific guide here otherwise follow the guide below for a standard amplifier system.
If you don't already have the Myndstream App please get in touch with us at [email protected]
Prerequisites
A Windows or Mac PC that is connected to the internet
System Requirements:
Quad-Core Processor
4GB RAM
A USB Audio Interface that is connected to your computer and to the inputs on the existing audio system and supports a 48kHz sample rate
An example 4 channel interface can be found with the Focusrite Scarlett 4i4
An example 10 channel interface can be found with the Focusrite Scarlett 18i20
Myndstream Subscription
This can be purchased from us here
Steps
Ensure your USB Audio Interface is connected to your computer and the sample rate is set to 48kHz by configuring it using the supplier's software (e.g. for Focusrite using Focusrite Control)
Download and install the Myndstream App onto the PC that is connected to your USB Audio Interface
Open the Myndstream App and login to your account
Choose "Manage your zones"
Create a Zone for each of the physical areas inside of your location - each Zone allows you to be intentional and choose different music for that area
Choose the first Zone you would like to setup by clicking "Change zone" in the bottom right corner and choosing the Zone from the popup window
Open the Device Selector by clicking on "Playing on Will's Mac" in the bottom left corner - ensure your device is the active device (indicated by the blue background), otherwise click on your device and confirm to change the active device.
Click on the "Speakers" button to open the configuration for the speakers - locate the speaker that is associated with your USB Audio Interface, in our case this is the "Scarlett 18i8 USB".
Click on the "Channels" button next to the "Scarlett 18i8 USB" speaker - this screen shows you all of the available channels for the "Scarlett 18i8 USB" and allows you to connect a channel to a Myndstream zone, and control the volume for that channel.
Click on the "Play here" button next to the Channel that you would like to connect to the currently selected Myndstream Zone (in this case Spa Lobby) - you can connect multiple channels to a single Myndstream Zone if you would like to receive the same music on multiple channels
Click on Home in the navigation bar, choose a category and click play on a playlist to start listening to music on this zone. This music will now be being broadcast on Channel 1 of the USB Audio Interface.
Now that the first zone has been setup, click "Change zone" in the bottom right and choose another zone to setup
Open the Device Selector by clicking on "Playing on Will's Mac" in the bottom left corner - ensure your device is the active device (indicated by the blue background), otherwise click on your device and confirm to change the active device.
Click on the "Speakers" button and find the "Scarlett 18i8 USB" speaker again
Click on the "Channels" button and click on the "Play here" button next to the channel(s) that you would like to connect to the current zone (Treatment Room 1)
Play another playlist to start listening to music on this zone. This music will now be being broadcast on Channel 2 of this USB Audio Interface.
You now have two zones setup and connected to your USB audio interface, these can play different music and can be controlled separately. Repeat the steps 5-10 for all of the remaining zones you would like to setup.
Remote Control
Now that you have setup and integrated Myndstream with your audio system - you can now allow Spa Therapists, Front of house or any other members of your team to choose the music for the different spaces from another device by following these steps:
Open Myndstream in your web browser by clicking here and login to your account
Click on My Account in the dropdown in the top right corner
Click on Users to open the User Management page
Click on New User and then enter the new user's details and click Invite
The new user will receive an email to login to their account, they can then open Myndstream on any of their devices (Phone, Laptop, Tablet) and control the music in the zones you just setup
When they open Myndstream and they are viewing a zone that is playing on another device (e.g. Spa Lobby playing on the App we just setup) they will see a popup that reminds them that they are controlling the music elsewhere, they just need to choose "Continue" to control the music. This feature makes sure guests receive the best listening experience by preventing unwanted interruptions.
When they take an action that will change the listening experience in that zone they will receive a popup asking them to confirm this action, they just need to press "Confirm" for the action to take place
The bottom bar shows the music that is playing in the zone they are currently controlling. In the bottom right corner we show which zone they are currently controlling, in this case "Spa Lobby". By clicking "Change zone" they can choose another zone to control.
Now having chosen Treatment Room 1 they can now control the music playing in that zone